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Merit Ford Sales Ltd
Carlyle, Saskatchewan, Canada
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Proactive Trusted Service Advisor
Merit Ford Sales Ltd
Carlyle, Saskatchewan, Canada
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Job Description:
We are looking for a Service Advisor to build a career within our dealership. This is a Sales role in our dealership. We are seeking a professional in customer service and oral and written communication skills. If you are interested in contributing to an amazing customer experience, we want you part of our team. We are looking for a self-motivated team player with a positive attitude.
The Service Advisor role is a vital role at our dealership. It requires sales skills, people skills, organizational skills, communication skills (verbal and written). Problem solving skills and requires the ability to think clearly under pressure. Customer satisfaction is the main priority of this role.
Requirements:
Ensure that all customers’ needs are met, work directly with technicians to ensure the vehicles are being fixed right the first time.
Sales
Scheduling
Writing up work orders
Distributing work to staff
Accurately maintaining records
Communicating with customers
Updating customers
Following up with customers
Monitoring inventory
Other duties assigned
Understanding of mechanics or hand on mechanical experience would be an asset but can be learned.
Has some physical elements to the role, must be able to lift items like, vehicle batteries, tires etc.
Must have Drivers License and own transportation to get to work.
